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Custom Order Guide

Custom Order Guide

How to create your perfect personalized gift — from text entry to delivery.

Step 1 — Choose Your Product

Browse our collection and select the product that fits your occasion. Each product page shows available sizes, wood types, and engraving options. Filter by category using the menu above.

Step 2 — Enter Your Personalization

On the product page, you'll see an engraving preview section. Enter your custom text exactly as you'd like it engraved. Keep in mind:

  • Names & Dates: Up to 3 lines, 30 characters per line works best
  • Initials: Up to 5 characters in a decorative monogram style
  • Special characters: We support é, ñ, ü, and many other accented characters
  • Non-Latin scripts: Arabic, Hebrew, Chinese, Japanese, Korean — email us for confirmation

Step 3 — Review the Preview

Our live preview shows exactly how your text will look. The engraving is done with precision laser technology — your text, names, dates, or messages will be captured with beautiful clarity. Review carefully before adding to cart.

Step 4 — Place Your Order

Add to cart and checkout as usual. We accept all major credit cards, PayPal, Shop Pay, Apple Pay and Google Pay. Free shipping on orders over $75.

Step 5 — We Craft & Ship

Your order enters production within 1 business day. Our team carefully crafts and inspects each piece before boxing it in our signature packaging. You'll receive a shipping confirmation email with tracking info.

Rush Orders

Need it faster? At checkout, select our Rush Production option (ships within 1 business day +$9.99). Rush orders still ship via the carrier you choose (Standard, Express, or Priority).

Bulk & Wedding Orders

Planning a wedding or event? We offer special bulk pricing for orders of 20+ pieces. Each item will be engraved with your custom text and arrive in individual gift boxes, ready to distribute. Email hello@mahoosive.net with your requirements for a custom quote within 24 hours.

Questions? We're here to help.

Email us at hello@mahoosive.net — we typically respond within 2 hours during business hours.

Get 10% Off Your First Order